Manager, Maternity
Full time @Aga Khan University Hospital posted 2 weeks ago in Health Care Shortlist Email JobJob Detail
-
Career Level Manager
-
Experience 5 Years
-
Qualifications Degree Bachelor
Job Description
Key Responsibilities:
ADMINISTRATIVE DUTIES
- Leads the team in formulation, implementation and evaluation of annual goals and objectives in accordance with departmental and Hospital strategic objectives.
- Fosters pleasant working environment through motivational leadership style to enhance job satisfaction amongst the staff.
- Demonstrates effective counseling and coaching strategies in a diverse workforce setting
- Leads the team in development, implementation and review of policies, procedures, protocols, and care guidelines based on international standards
- Participates in the budget process and ensures unit based control of operational costs based on institutional targets
- Networks and collaborative with other stakeholders in patient care
- Participates in hospital activities as appropriate
CLINICAL PRACTICE
- Ensures that the assigned unit meets regulatory and accreditation requirements.
- Continuously initiates innovative and evidence based strategies to improve quality of patient care
- Leads the team in evaluation of care and outcomes through Root Cause Analysis of incidences, Mortality and Morbidity discussions, and clinical indicators
- Employs effective change management strategies to support staff in enhancement of safe patient care
- Promotes nursing research and acts as a resource person for staff Leads the team in CQI projects, Clinical Care Program certification (CCPC) and ensures multidisciplinary participation
STAFF MANAGEMENT
- Is responsible for the recruitment, selection, orientation and on- going training of the Nursing team
- Ensures staff acquire and maintain the relevant skills, knowledge and competencies appropriate for the unit
- Undertakes performance reviews of staff and develops action plans to ensure individual staff growth.
- Provides effective supervision to nursing staff, and utilizes learning opportunities for their development
- Ensures staff coverage and skill mix for safe and effective patient care
- Develops and implements nursing retention strategies to reduce turn-over of nursing staff
CUSTOMER CARE
- Designs proactive and innovative ways to enhance customer satisfaction
- Monitors staff and client satisfaction with services in assigned unit and takes appropriate action to close gaps
- Respond to client complaints in a timely manner by solving the problem or alerting the relevant persons.
- Escalates client issues to the appropriate persons
Qualifications
Requirements
- Registered Nurse with current licensure with the Nursing Council of Kenya
- Bachelor of Science Degree in Nursing (B.Sc. in Nursing)
- Minimum of 5 years of clinical nursing experience in an acute care hospital.
- Basic Life Support (BLS)
- Demonstrate expert knowledge and skills in the area of responsibility
- Demonstrates leadership and management skills.
- Displays professionalism in all areas of work
- Effective communicator at both operational and interpersonal settings
