Territory Manager – Nairobi Full Time

Region Nairobi – North

Reporting to: Head of Region

Business Unit Sales and Distribution

Who They Are

Telkom is a technology company that provides integrated solutions to individuals, Small and Medium-sized Enterprises (SMEs), Government and large corporates in Kenya, drawing from a diverse solutions suite that includes voice, data/connectivity, digital financial services, as well as network services. Powered by its vast fiber optic infrastructure, it is also a major provider of wholesale carrier-to-carrier traffic, within the country and the region.

Role Purpose:  

To implement and drive the sales strategy and action plans for the sales and distribution of Telkom product and services to resellers, distributors, agents & merchants within the assigned sales region.  The role is expected to deliver sales targets and revenue margins across the customer network within the assigned region.

Key Duties and Responsibilities

1. To achieve the Sales (Revenue) targets of the region – both Mobile & MFS

2. To achieve Customer Base targets via acquisition drives & supporting HQ-led Trade Marketing & Brand Activities.

3. To drive Channel Specific Agenda in line with Company targets – ASOs, SSOs, T-kash Agents

4. To achieve Site Profitability targets within the region via Site-based activities & programs.

5. To prepare & implement the Infrastructure blue print for the region to ensure full market coverage.

6. To undertake Channel Partner Relationship management to ensure sustainable business practices and profitability (ROI).

7. To oversee & drive the people capability agenda across all levels – TKL staff, 3P Staff and Partner Staff.

8. To ensure customer expectations regarding standard of services & product knowledge are met, both in TKL Stores & in Partners stores

9. To monitor the activities of competition and to prepare counter action plans.

10. To build interfaces & relations with other departments to driver overall Telkom agenda in the region: Finance, Logistics, Marketing

Academic background & Professional Knowledge:

• Bachelor’s Degree in Business, Marketing or related field

• Relevant professional Sales Management certification

• 2-3 years’ experience in Regional Senior Management role sales and distribution

Here Are The Skills We Are Looking For:
• Customer focus

• Influencing and negotiation skills

• Networking and building partnerships

• Analytical thinking

• Leadership skills

• Sales skills

• Route to market management

• Performance monitoring and  management