Security and Investigations Officer
Full time @Bank of Africa Kenya Limited posted 3 weeks ago in Security Shortlist Email JobJob Detail
-
Career Level Officer
-
Experience 3 Years
-
Qualifications Degree Bachelor
Job Description
Responsibilities and Accountabilities
- Monitor daily security operations across all branches, ATMs, and Bank facilities.
- Conduct regular security inspections in branches and offices to confirm compliance with Bank security procedures.
- Supervise contracted security guards and confirm proper deployment, discipline, and performance.
- Review guard occurrence books and ensure incidents are reported promptly.
- Ensure access control procedures are followed in all Bank premises.
- Monitor CCTV operations and coordinate retrieval of footage when required.
- Support security planning during cash movements and other high risk operations.
- Respond to reported security incidents across branches and offices.
- Record and document all incidents in line with Bank reporting procedures.
- Ensure incidents are escalated to the Head of Security and relevant management when necessary.
- Follow up with branches to confirm corrective actions are implemented.
- Investigate cases involving theft, fraud, staff misconduct, security breaches, or loss of Bank property.
- Collect and review evidence including CCTV footage, system logs, and witness statements.
- Interview staff and other persons involved in incidents.
- Prepare investigation reports outlining findings and recommended action.
- Support disciplinary or legal processes when investigations require further action.
- Conduct security risk assessments in branches, offices, and ATMs.
- Identify weaknesses in physical security controls and recommend improvements.
- Review security arrangements in new branches before opening.
- Liaise with police and other security agencies during investigations and incident response.
- Follow up cases reported to law enforcement until closure.
- Represent the Bank in security related matters involving external agencies.
- Ensure branches comply with the Bank’s security policies and procedures.
- Maintain records of incidents, investigations, and security inspections.
- Prepare periodic security reports for the Head of Security.
- Guide staff on security procedures and reporting of suspicious activities.
- Support awareness sessions on fraud prevention and physical security practices.
Competencies and Attributes
- Investigation and interviewing skills
- Incident analysis and report writing
- Knowledge of physical security systems and procedures
- Good coordination with internal teams and external agencies
- Integrity, confidentiality, and sound judgment
Minimum Requirements: Work Experience, Academic and Professional Qualifications.
- Bachelor’s degree in Security Management, Criminology, Law, or a related field.
- Professional training in investigations or security management is an advantage.
- At least 3–5 years of experience in security operations or investigations, preferably in the banking or financial sector.