Sacco Information Systems Administrator

Job Detail

Experience 3 Years
Qualifications Degree Bachelor

Job Description

Job Purpose

The Information System Administrator is responsible for the installation, configuration, management, and support of the SACCO’s Core Banking System (CBS) and related ICT infrastructure. The role ensures system availability, data integrity, security compliance, and provides technical support for users and integrations with third-party platforms such as mobile banking, ATM switches, CRB, EFT, and internet banking.

Roles and Responsibilities:

Some of the Key Responsibilities of this position includes but shall not be limited to:

Overseeing the Sacco’s core banking system, ensuring seamless operation and security
Managing network infrastructure, servers and system backups and overall infrastructure management
Implementing Cybersecurity measures to safeguard member data and transactions
Providing technical support to staff and resolving IT-related issues promptly
Maintaining and updating Sacco management software for efficiency and compliance
Monitoring and improving system performance, ensuring minimal downtime
Managing user accounts, access rights and data security policies
Coordinating with vendors for hardware, software and IT service maintenance
Data processing/Reports-SASRA, departmental and organizational dashboards
Business Continuity and disaster recovery
Maintain and update IT documentation and policies
Provide technical support and training to staff

Minimum Qualification & Attributes

Bachelor’s degree in IT, Computer Science or a related field
At least 3–5 years’ experience in IT systems administration within a SACCO, microfinance, or banking environment.
Certifications preferred: Microsoft Certified (Azure/SQL Server), Linux Administration, ITIL v4 Foundation, CCNA (added advantage), Database Security / ISO 27001 training.
Knowledge of network administration, firewall management, and cybersecurity
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