Field Collection Supervisor - (Boda Offline)

Job Detail

What you will do:
- Ensuring that team leaders meet there target that is performance wise.
- Ensuring that there is equity when sharing case by team leaders .
- Ensuring that country wide offline process flow of cases/ work is maintained
- Making various approvals .
- Monitoring portfolio performance
- Coming up with strategies on how to improve performance
- Monitoring agents performance.
- Overall Expense reduction strategies.
- Link between team leaders and the Departmental Head.
- Training of new team leaders and field collection staff.
- Coaching of existing Team leaders and staff.
What you will need:
- Degree/Diploma in Business Administration or related field.
- Excellent communication and interpersonal skills.
- Strong analytical & problem-solving skills.
- At least four years of relevant experience.
- Ability to adapt quickly and work independently.
- Fluent in English and Swahili.
- Good leadership skills
- Loyalty and Integrity

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