Global Operations Business Partner
Full time @Help Age International posted 14 minutes ago in Project Management Shortlist Email JobJob Detail
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Experience 2 Years
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Qualifications Degree Bachelor
Job Description
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Key areas for impact/influence and responsibilities
To make an impact and influence, the role holder will:
- Operational Systems, Policies, and Services
- Lead and support the delivery of policies, processes, and tools across key operational areas, including contract and partnership management, data protection, environment and systems.
- Provide operational advice and support to Global Teams and clusters in London and overseas.
- Support localisation processes, including country office operations and the legal, compliance and administrative processes involved in office closures.
- Manage the procurement of relevant insurance and ensure adequate coverage in the necessary areas – travel, office, operational risks etc
- Support effective use of the organization’s CRM (Salesforce) and collaborate with other teams to ensure prompt publishing of IATI data
- Ensure staff are equipped for safe and effective remote working, in collaboration with HR and Operations.
- People Management and Collaboration
- Line manage Operations staff and coordinate communities of practice across operational areas.
- Work closely with Business Partners, Global Impact, and Business Development teams to manage operational risks and strengthen partnership and contract management.
Skills and experience required
The successful candidate will bring:
- Experience managing projects and task groups to improve operational practice and processes.
- Strong analytical skills, including data analysis, reporting, and identification of trends.
- Knowledge of best practice across multiple operational areas such as partnership and contract management, data protection, security, environment, and IT.
- Experience delivering training and providing operational and IT support in an international organisation, both remotely and in person.
- Ability to provide efficient, responsive operational and administrative support within a changing organisational context.
- Strong collaboration skills and ability to work across teams, functions, and with external partners.
- Alignment with HelpAge values: impact, learning, partnership, and inclusion
