Underwriting Manager
Full time @CIC Insurance posted 3 weeks ago in Business and Finance Shortlist Email JobJob Detail
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Career Level Manager
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Experience 8 Years +
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Industry Sales & Business Development
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Qualifications Degree Bachelor
Job Description
About the Role
- Reporting to the ICT Infrastructure Manager, the role will be responsible for ensuring design, implementation and management of cloud-based systems and building & maintaining cloud infrastructure for CIC Group. The role shall be involved in creating and managing scalable cloud-based services, overseeing data storage solutions, cost optimization, providing support, and troubleshooting issues to ensure seamless cloud operations.
Key Responsibilities
- Manage the end-to-end underwriting of Group Life new business, renewals, policy alterations and scheme administration.
- Review and approve underwriting decisions within delegated authority while ensuring compliance with underwriting guidelines and risk appetite.
- Drive timely renewal management, retention strategies and profitability of the Group Life portfolio.
- Monitor portfolio performance through claims experience, loss ratios, premium adequacy and emerging risk trends, recommending corrective actions where necessary.
- Oversee quotation preparation, pricing support and policy issuance within agreed service level agreements.
- Lead implementation and continuous enhancement of Group Life underwriting systems and process automation initiatives.
- Ensure compliance with regulatory requirements, internal controls, delegated authority limits and audit recommendations.
- Manage facultative reinsurance referrals and ensure adherence to treaty arrangements.
- Prepare and present underwriting performance reports, portfolio analytics and management information to support strategic decision-making.
- Lead, coach and develop the Group Life underwriting team to deliver high performance, technical excellence and customer-centric service.
- Collaborate with Sales, Claims, Actuarial, Finance, Operations, ICT and other stakeholders to support business growth and operational excellence.
- Drive continuous improvement initiatives to enhance underwriting efficiency, customer experience and service delivery.
- Support the development, review and implementation of Group Life products, underwriting guidelines and operational procedures to align with business strategy and market needs.
- Manage service delivery by monitoring underwriting turnaround times, productivity and quality standards to ensure agreed customer service levels are consistently achieved.
- Identify, assess and manage operational and underwriting risks while promoting a strong risk management culture and ensuring business continuity within the underwriting function.
Who We’re Looking For
Essential Knowledge/Skills and Experience Required:
- Bachelor’s degree in actuarial, Business, insurance, or Statistics.
- Minimum of 10 years of work experience within a busy underwriting environment with supervisory experience of not less than 3 years
- Excellent communication and presentation skills
- Technical competence in insurance
- Proficient in MS Office tools
- Excellent analytical skills