Senior Pension Administrator
Full time @CIC Insurance posted 19 hours ago in Business and Finance Shortlist Email JobJob Detail
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Experience 2 Years
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Industry Sales & Business Development
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Qualifications Degree Bachelor
Job Description
About the Role
Reporting to Assistant Manager Client Relations, the purpose of the role will be to handle administration on retirement benefits schemes within CIC Life Retirement Benefits Department as per the regulator and stakeholders’ requirements.
Key Responsibilities
- Maintaining a high standard of customer service through timely and quality response to all clients’ requests and needs.
- Providing superior services to retirement benefits to forge strong business relationships and Ensuring the fund is managed and administered in full compliance with existing legislation.
- Processing and sending payments, member statements, preparing accounts and other benefits within the set standards for Defined Contributions Scheme, Defined Benefits Scheme and Hybrid Schemes.
- Conserving the business by offering alternative products, cross selling and follow-up leads for new business.
- Maintaining accurate records for retirement benefits.
- Filing of Quarterly Return of Contributions with Retirement Benefits Authority every quarter.
- Marketing organizations products.
- Preparing summary reports of the retirement benefits business when required and on a timely basis.
- Attend Board of Trustees meeting as the administrator and take minutes when required and generally advise the Trustees
- Attend the Annual General Meeting of the members and present the Fund Administrators’ reports.
- Ensure Compliance with the Retirement Benefits Authority and KRA on various pension schemes, including licensing by RBA.
- Guide new schemes in the registration process with RBA & KRA.
- Process pensioners’ payroll, preparing life certificates and P9 forms.
- Assist in drafting the Trust Deed & Rules/ Deed of Adherence/ Service Level and updating from time to time.
- Member education for Trustees and members and preparing quality reports for AGM and Quarterly Trustee Meetings.
Who We’re Looking For
Essential Knowledge/Skills and Experience Required:
- Minimum of a Bachelor’s Degree in Business, Insurance, Actuarial, Statistics/Mathematics
- Minimum of Five (5) years’ relevant experience; minimum of 2 years’ work experience in a similar role
- Progress towards a professional certification (AIIK/FSRI/ACII)