Quality Advisor, Quality Department
Full time @Aga Khan University Hospital posted 2 days ago in Health Care Shortlist Email JobJob Detail
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Experience 3 Years
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Qualifications Degree Bachelor
Job Description
Job Summary
- Support the implementation of quality and patient safety; enforce compliance with the hospital quality program across assigned departments, working together with the unit leadership, and to carry out scheduled quality audits, guiding in corrective action formulation and implementation.
- Support the implementation of utilization management across assigned clinical departments to deliver cost-effective patient care and address risk.
- Provide Physician liaison and clinical corporate client support, working closely with care managers.
Responsibilities
- Provide support/guidance in the review of relevant policies to conform to the quality and patient safety standards of the hospital
- Lead the development of Policies and procedures as and where required
- Support assigned departments in process reengineering to optimize operational efficiency and patient care
- Guide the interpretation and implementation of developed policies and procedures in the context of the quality and patient safety framework.
- Constantly involved in the training and communication of quality and patient safety issues and standards/best practices throughout the assigned areas.
- Review accreditation and regulatory agencies survey /internal quality audit findings and support the development and implementation of corrective/preventive action plans to address non-compliance.
- Directs and supports the collection, measurement and presentation of data required for monitoring and improving quality and patient safety.
- Leads the Hospital in conducting Root Cause Analysis (RCA) for sentinel and adverse events
- Identifies opportunities for continuous quality improvement and supports the implementation of CQI activities in assigned areas.
- Support departmental leaders in identification of relevant utilization management indicators
- Support departmental leaders in the collection and application of utilization management data in quality improvement activities
- Provide timely utilization management outcome reports to the clinical director and clinical departmental leaders to facilitate utilization improvement initiatives.
- In liaison with the clinical department support persons and departmental leaders, support the creation of wholesome QVRs that incorporate all quality indicators for the department.
- Train departmental leaders and staff in utilization management data collection.
- Identify gaps and challenges in timely data collection within the clinical departments and escalate to the clinical director for action.
- Support the departments in timely updates of the QVRs as set in policy, month by month.
- Liaise with the hospital statistician to achieve the integration of data in departmental QVRs into an institutional QVR.
- Coordinate the clinical departments support persons under the guidance of the clinical director for clinical quality data validation.
- Aggregation and analysis of clinical audit data
- Continuously audit compliance with the hospital quality and safety program in assigned areas.
- Coordinate the closure of matters arising from physician feedback for improved physician satisfaction and participation
- Develop appropriate indicators and targets and regularly report performance.
- Provide clinical support to Corporate clients via care managers
- Carry out any other lawful tasks as may be assigned by Quality Director /COS from time to time.
Requirements
- University degree level – preferably with a Master’s Degree, Medical/Clinical qualification preferred.A
- Health Management background would be an added advantage
- Minimum 3 (three) years’ experience in direct and indirect clinical care activities in a healthcare institution.
- In-depth understanding of good clinical practice requirements;
- Have strong experience and knowledge of clinical monitoring functions, with knowledge of clinical research.
- Excellent problem-solving skills and the ability to manage multiple tasks.
- Excellent data analytical and presentation skills.
- Good leadership skills.
- Excellent communication, interpersonal, and presentation skills.
- Ability to work in multidisciplinary teams.
