Tupande IT Operations Intern
Internship @One Acre Fund posted 7 hours ago in Information Technology Shortlist Email JobJob Detail
-
Experience Less Than 1 Year
-
Qualifications Degree Bachelor
Job Description
-
Responsibilities
IT Operation and Management:
- Adhere to Country IT Operations policies, processes, and guidelines
- Resolve up to Tier 2 Technical (endpoints, networks) incidents and service requests within SLAs
- Comply with endpoints (laptops and tablets) and network processes
- Smooth execution of IT support exercises (endpoint maintenance, inventory data cleanup, performance testing, etc.)
- Monitor CCTV & GPS systems
Project Management:
- Deliver high-quality IT projects on time
- Independently define project scope, milestone(s), and timelines
- Follow the Tech standard PMP
Clearly define roles for project participants:
- Technical leads from within IT Ops
- Domain experts and business owners from customer departments.
- Vendors/procurement
Career Growth and Development
We have a strong culture of constant learning and we deeply invest in our people. You’ll have weekly check-ins with your manager, access to mentorship and training, and regular feedback on your performance. We’ll hold career reviews every one-three months, and set aside time to discuss your aspirations and career goals. You’ll have the opportunity to shape a growing organization and gain rewarding technical experience.
Qualifications
Across all roles, these are the general qualifications we look for. For this role specifically, you will have:
Technical Skills:
- Understanding of
- Mobile Device Management (MDM) Tools
- Windows and Android OS
- Microsoft Deployment Toolkit (MDT)
- Foundational networking skills
- CompTIA A+ Familiarity
