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Job Summary
They are seeking a dynamic and experienced Tours Consultant to join their team. The ideal candidate will have a strong background in tour operations, excellent organizational skills, and the ability to manage both domestic and international travel arrangements. If you are passionate about travel and have the expertise to curate exceptional experiences for clients, we encourage you to apply.
- Minimum Qualification: Certificate
- Experience Level: Mid level
- Experience Length: 2 years
Job Description/Requirements
Key Responsibilities:
● Manage client relationships by identifying needs, providing tailored solutions, and closing sales to meet targets.
● Plan, organize, and book domestic and international tour packages for clients.
● Provide professional travel advice and recommendations based on client needs.
● Utilize various tour and hotel booking systems to secure reservations.
● Develop customized itineraries and ensure seamless travel experiences.
● Handle customer inquiries, reservations, and payments efficiently.
● Coordinate with airlines, hotels, and other travel service providers.
● Stay updated on travel regulations, visa requirements, and emerging tourism trends.
● Ensure excellent customer service and resolve any travel-related issues.
Qualifications and Experience:
● Certificate in Tour Operations, Tourism Management, or equivalent (Diploma holders will have an added advantage).
● Strong knowledge of both domestic and international tours.
● A minimum of two years of experience in a similar role within a busy environment.
● Proven work experience as a Tours Consultant.
● Excellent organizational and time management skills.
● Proficiency in using various tour and hotel booking systems.
● Strong communication and interpersonal skills.
● Ability to work under pressure and meet deadlines.
