Skip Trace Agent
Full time @Mogo Finance posted 2 weeks ago in Media Shortlist Email JobJob Detail
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Experience 1 Year
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Qualifications Degree Bachelor
Job Description
Main Responsibilities:
- Conduct detailed investigations to locate clients and missing units.
- Utilize digital databases, social media, credit bureau reports, and public records to gather leads.
- Verify the accuracy of located information and update client records in the system.
- Collaborate with field officers, and collection teams to support account resolution.
- Analyze trends in skip accounts and provide insights to improve trace efficiency.
- Maintain detailed notes on skip tracing efforts and outcomes in accordance with company policy.
- Adhere to all legal, ethical, and privacy standards when obtaining or handling client information.
- Report identified fraud or asset concealment cases for escalation.
- Support the team in reaching monthly recovery and tracing targets.
- Participate in continuous training to enhance investigative and communication skills.
What you will need:
QUALIFICATIONS:
- 1–3 years of experience in debt collection, investigations, or customer verification preferred.
- Proficiency in data analysis and online research tools.
- Excellent communication and analytical skills.
- High level of integrity and attention to detail.
- Ability to work under pressure and meet strict timelines.
- Knowledge of data protection and privacy laws.
