Skills Developer – Offshore
Full time @iSON Xperiences Limited posted 21 hours ago in Education Shortlist Email JobJob Detail
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Experience 2 Years
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Qualifications Degree Bachelor
Job Description
The Skills Developer is responsible for the delivery of quality training programmes; and associated tasks relating to identification of training needs; updating of training material; administration of training and evaluation of participants. Works closely with other functions to identify training and development needs, suggest solutions and implement training programmes to promote achievement of business results.
Key Skills Needed
- Bachelor degree in related fields of study
- Minimum of 2 – 3 years’ experience in BPO sector managing offshore clients
- Demonstrated excellent product knowledge
- Excellent customer service skills
- Enthusiastic, with a creative and interactive training approach
- Good at analyzing post-training trends
- Proficient in MS Word, Excel, and PowerPoint.
- Excellent Communication, interpersonal, and organization skills
- Good presentation and group facilitation skills
- Ability to prepare and deliver concise presentations
