Senior Credit Associate

Full time @SunCulture Kenya Ltd in Business and Finance
  • Nairobi View on Map
  • Post Date : May 28, 2026
  • Apply Before : June 11, 2026
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Job Detail

  • Experience  3 Years
  • Industry  Finance
  • Qualifications  Degree Bachelor
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Job Description

About the role:

  • Responsible for managing and overseeing the Credit PayG collections process, ensuring timely and effective recovery of outstanding debts. Collaborate with internal departments, communicate with clients, and employ a strategic approach to minimize delinquencies: strong analytical skills, attention to detail, and a proven track record in credit and collections. The Senior Credit Associate will play a critical role in maintaining financial stability through effective Credit PayG management and collection strategies.

Key Responsibilities:

  • Lead and execute the end-to-end Credit PayG collections process, including monitoring delinquencies and implementing collection strategies
  • Evaluate the creditworthiness of customers and establish credit limits in collaboration with the credit analysis team
  • Develop and maintain relationships with clients to facilitate open communication and resolve payment issues
  • Analyze customer accounts, identify trends, and recommend process improvements to minimize outstanding debts
  • Coordinate with sales, customer service, and other relevant departments to address client concerns and expedite resolution of disputes
  • Utilize negotiation and persuasion skills to secure payment commitments and resolve disputes amicably
  • Prepare and present regular reports on collection activities, aging analysis, and key performance indicators to management
  • Stay up-to-date of industry trends, regulations, and best practices in credit and collections

Does this sound like you?

  • Bachelor’s degree in Finance, Accounting, Business, or a related field.
  • Proven experience in credit and collections, with at least 3 years in a senior or lead role.
  • Strong knowledge of credit risk assessment, debt recovery strategies, and legal implications.
  • Excellent communication and interpersonal skills to interact effectively with internal teams and external clients.
  • Proficiency in using credit management software and Microsoft Office Suite.
  • An analytical mindset with the ability to interpret financial data and make informed decisions.
  • Results-driven attitude with a focus on meeting and exceeding collection targets.
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