Job Detail
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Experience 3 Years
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Industry Security & Defense
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Qualifications Certificate
Job Description
Key Responsibilities
The successful candidate will be responsible for:
Security Operations & Manpower Management
- Plan and coordinate security manpower deployment to ensure adequate coverage and compliance with client requirements.
- Prepare duty rosters, manage shifts and coordinate officer replacements and redeployments.
- Monitor attendance, absenteeism, lateness, leave and overtime, taking corrective action where necessary.
- Conduct site inspections, roll calls and manpower audits to ensure officer alertness, discipline, grooming and performance.
- Ensure security officers are properly deployed, briefed and compliant with operational procedures.
Team & Performance Management
- Supervise and motivate security officers to maintain high standards of discipline and performance.
- Conduct briefings and on-the-job training.
- Support recruitment, onboarding, induction, performance management and disciplinary processes.
Client & Incident Management
- Maintain effective relationships with clients, site management and company leadership.
- Manage security incidents, emergencies and operational challenges through timely response, escalation and reporting.
- Identify risks and recommend measures to improve security service delivery.
Reporting & Compliance
- Prepare daily, weekly, and monthly operational reports.
- Maintain accurate security records, including Occurrence Books, deployment registers, duty rosters, incident reports and equipment records.
- Ensure compliance with company policies, client requirements and applicable security standards.
- Monitor proper use and accountability of security equipment and resources.
Qualifications & Experience
Applicants should possess:
- KCSE certificate with a minimum grade of C- (Minus) or equivalent. A higher qualification will be an added advantage.
- Valid PSRA-approved security training certificate
- Minimum three (3) years’ experience in security operations, including at least two (2) year in a supervisory role. Experience managing security teams in commercial, corporate, retail, industrial, residential or similar environments.
- Knowledge of manpower planning, rostering, access control, incident management and emergency response.
- Strong communication, report-writing, leadership and problem-solving skills.
- Proficiency in Microsoft Word and Excel.
- Ability to work under pressure and respond effectively to operational challenges.
- Flexibility to work shifts, weekends and public holidays as required.
Key Competencies
- Leadership and Team Management.
- Security Operations Management.
- Manpower Planning and Coordination.
- Incident and Emergency Management.
- Client Relationship Management.
- Communication and Report Writing.
- Problem-Solving and Decision-Making.
- Discipline and Accountability.
- Integrity and Professionalism.
- Attention to Detail.
Ideal Candidate Profile
- We are looking for a proactive and dependable Security Supervisor with strong leadership skills, sound judgment and the ability to manage teams effectively while maintaining operational discipline and delivering high-quality security services.
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