Sales Manager
Full time @HF Group posted 1 week ago in Sales & Marketing Shortlist Email JobJob Detail
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Career Level Manager
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Experience 5 Years
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Qualifications Degree Bachelor
Job Description
About the Role
The role holder is responsible for growing the Retail Sales portfolio, balance sheet, and effective management of sales staff in order to manage costs and maximize profitability.
Key Accountabilities
- Drive set targets through customer growth and retention across all lines: deposits, lending, Cards, and NFI
- Deposit mobilization
- Plan, drive and monitor the Branch sales strategies through segment focus, customer focus, needs-based selling
- Develop and refine regional sales toolkits, client materials, and training to reflect the various target propositions
- Performance Management- Run daily, weekly, and monthly reviews with the sales staff to ensure the Teams are constantly engaged and ahead of targets
- Cost Management and Revenue Generation
- Drive cheap deposits to reduce the cost of funds.
- People management
- Implement effective HR standards and strategies, manage succession plan, and retain key talent, with constant discipline in performance management
- Manage the sales staff by providing ongoing individual coaching and training to ensure achievement of sales goals, member retention, and deepening member relationships.
- Continuous review & appraisal of sales staff performance and immediate corrective action.
- Ensure sales staff are motivated for maximum productivity
- Cultivate a team culture that enhances support for each other to ensure overall productivity.
- Arrange, conduct, or recommend appropriate training for branch staff to enable them to carry out their duties effectively & efficiently.
- Ensure discipline and adherence to the staff code of ethics by sales staff.
- Ensure planned leave schedule & execution for branch sales staff.
- Implement processes to prevent mis-selling, misrepresentation, fraud, and adherence to customer data confidentiality principles
- Ensure the team adheres to all KYC guidelines and procedures, complies with local regulatory requirements, reflect best practices
- Ensure the team complies with all applicable money laundering prevention procedures and, in particular, reports any suspicious activity to the Unit Money Laundering Prevention Officer
Qualifications
- A Degree in a business-related field from a recognized institution
- Minimum of 5 years’ experience in sales management within the Banking Industry
- Demonstrate knowledge of banking operations.
- Problem-solving and analytical skills
- Demonstrate integrity and ethical standards
- Attentive to details
