Registration & Admission Officer

Job Detail

Main Duties:

Proper vetting of a patient/next of kin as per registration and admissions procedures and the admission process.
Retrieving and updating the HMIS patient file and registering/admiting the patient within the set service and transaction time limit.
Admitting corporate patients as per respective company guidelines, and liaising with necessary departments to ensure proper admission documentations are filled, and communication with the respective insurance or company is done within set time limits.
Retrieving and posting charges from other departments and confirming that payments received are receipted against the respective services charged.
Booking patients to respective consultant clinics correctly and ensuring that set limits and cancellations are communicated properly.
Notifying NHIF on admissions as per requirements.
Undertaking cashiering functions at various service points as allocated from time to time and ensuring proper shift reconciliations are done.
Ensuring all necessary registers are updated for ease of reference and clear handovers undertaken to ensure continuous process flow.
Responding to queries/concerns and offering adequate clarifications to clients.
Receiving, interviewing, and properly guiding the patient/next of kin on the hospital requirements, charges, and deposits

Required Qualifications for the Position

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