Manager Group Card Accounts

Full time @KCB Bank Kenya in Business and Finance
  • Kenya View on Map
  • Post Date : August 3, 2026
  • Apply Before : August 17, 2026
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Job Detail

  • Career Level  Manager
  • Experience  4 Years
  • Industry  Finance/Banking
  • Qualifications  Degree Bachelor

Job Description

KEY RESPONSIBILITIES

  • Ensure that Card Suspense Accounts and settlements are done within the stipulated timelines.
  • Manage chargebacks, merchant payments, cardholder payments, and exceptions.
  • Monitor the aging balances to ensure timely exception management within defined TATs, resolution as per bank processes, clearance, and full compliance with policies and regulatory standards.
  • Responsible for the management of intercompany card accounts (KCB Group), the Nostros -that is, for the group, international card schemes and local switches.
  • Manage card operations-related projects to keep up with changes in card business and regulatory changes for KCB Kenya and the Group.
  • Provide detailed analysis (MIS) and commentary of suspense and compliance reports, including root cause identification and corrective actions.
  • Provide leadership, coaching, and stakeholder engagement to drive team performance and alignment with business and operational goals.

Academic & Professional

  • Education     Bachelor’s Degree    Any    RQ
  • Professional Qualifications    CPA Part 2    RQ
  • Master’s Degree    Business Related    AA

 Experience

  • Total Minimum No of Years of Experience Required    4 Years

Detail    Minimum No of Years    Need Type[1]

  • Banking Operations    4    ES
  • Reconciliation/ Management of suspense Accounts    4    ES
  • Card Business/ Card Operations    2    ES
  • Audit & Risk Awareness    3    DE
  • Data Analysis & Presentation of Management Reports    3    ES
  • People Management    4    ES
  • Stakeholder Management    4    ES

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