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In this LCL Business Development Specialist position
- You will be the LCL product expert to support the business with sales/contracting/proposals best practices and capabilities including interaction and onsite visits with customers.
- You will drive Area solution product development and salesforce/ lead generation enhancement initiatives based on Kenya + East Africa customer / market requirements as well as productivity improvement initiatives.
- You will provide input on service elements and drives network development from country perspective.
- You will map and profile customers in the key trade lanes.
- You will prioritize top customers in the lanes based on their business potential.
- You will map developments with each customer and devise action plans.
- You will ensure due attention to new opportunity.
- You will actively participate with the product teams (origin and destination) to understand, discuss, and develop solutions to facilitate target growth on the key trade lanes.
- You will ensure RFQ/RFPs are received and attended on time and support RFQ teams for successful closure.
- You will organize and lead meetings/calls with new customers as part of the onboarding process.
- You will establish SOP’s and KPI’s
- You will ensure the onboarding timelines and ensure that deadlines are met.
- You will create business case notes for every win and sends them along with the SOP to the respective regions’ product managers.
- You will improve the development of existing LCL products as well as resolve customer issues.
- You will be conducting market research and analyzing industry trends.
- You will be collaborating with the Sales team and Product Head.
Now, here’s what we need from you
- Bachelor’s Degree or equivalent experience/qualification
- Must have an understanding of Ocean Product within a freight forwarding environment
- 3-5 years’ related experience
