IT Intern

Internship @Java House in Information Technology
  • Kenya View on Map
  • Post Date : September 26, 2026
  • Apply Before : October 10, 2026
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Job Detail

  • Experience  2 Years
  • Industry  Technology (IT)
  • Qualifications  Degree Bachelor

Job Description

Job Description

Main Responsibilities

  • Ensure availability and reliability of the Hardware, CCTV, printers & UPS systems within HQ, commissary/branches
  • Support operations of all Commissary Systems, Commissary Network/Internet, and connectivity from commissary to the branches.
  • Provide end-user support, which involves sorting out computer hardware, software and network problems.
  • Corrective and preventive maintenance on workstations and other IT equipment.
  • Desktop hardware upgrade planning and participation in new store projects/ systems rollouts.
  • Maintain an inventory of I.T. equipment under one’s jurisdiction.
  • Network support in the form of installation and customization of network equipment.
  • Perform network troubleshooting to isolate and diagnose common Printer &   cabling problems
  • Provide regular reports on various key aspects of application, network & system availability.
  • Provide and schedule hardware maintenance plans for computers, peripherals & printers and provide Hardware support of cabling on day-to-day administration.
  • Troubleshoot Cabling issues and provide regular reports & statistics of branch requirements /needs.
  • Ensure that all calls/incidents logged into Helpdesk are addressed within the agreed-upon SLA response time.
  • To perform any other duties as may be assigned by the head of department.

Academic/Professional Qualifications

  • B.Sc./Diploma in Electronics/ Computer Science or other computer-related field from a recognized University
  • Possess A+, N+, or MCT/MCITP certification
  • Hardware and Software troubleshooting skills.

Functional Skills

  • Experience in, 2003 /2008 server platforms, Active Directory, Microsoft Windows XP Environment.
  • Skills in Troubleshooting Hardware, POS, Cabling & printers.
  • Working knowledge and experience with WAN, LAN, Cabling, Hardware troubleshooting, operating systems, and EPOS support.

Experience

  • 2 years of experience with computer hardware and system software in an environment with remote sites.

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