IT Help Desk/Systems Support Full Time

Key Responsibilities:

• Proactive assessment of user needs in terms of software and applications
• and installation of the same on computers for all relevant users Ensuring all work is carried out and documented in accordance with
• required standards, methods and procedures
• Maintain and troubleshoot all network and computer related issues Log and resolve ICT support issues promptly.
• Ensure compliance with software licensing and updates. Maintain inventory & schedule preventive maintenance.

QUALIFICATIONS, KNOWLEDGE, AND SKILLS

• A degree in Information Technology or Diploma in Information Technology with at least 3 Years relevant experience
• Proficiency in the use of ICT particularly in development of web-based solutions, maintenance and working with databases.
• Excellent knowledge of Microsoft Office applications and ERP systems.
• Experience in the Windows Server and Linux Server Administration Experience in networking, software& hardware maintenance

Key Attributes:

• Honest, proactive, and analytical.