Instructional Designer/Senior Learning & Development Officer Full Time NEW

Instructional Design and Content Development

• Work with SMEs and stakeholders to identify learning objectives, content requirements, and the target audience’s needs.
• Develop instructional materials, storyboards, and e-learning content that align with established learning goals and adult learning principles.
• Use instructional design models (e.g., ADDIE, SAM) to create structured, learner-centered courses that engage and educate effectively.
• Develop assessments, quizzes, and interactive elements that reinforce learning objectives and measure learner progress. Design micro-learning elements into training programs.
• Ensure content is SCORM-compliant and easily integrated into the LMS, following best practices for compatibility and functionality.
• Manage multiple design projects simultaneously, prioritizing tasks, tracking progress, and meeting deadlines without compromising quality in the dynamic environment.

Graphic Design and Digital Media Production

• Create visually compelling graphics, infographics, templates, icons, and other visual elements that support and enhance instructional content.
• Apply branding guidelines to ensure all materials maintain a consistent look and feel aligned with the company’s visual identity.
• Design and develop multimedia elements, such as video tutorials, screen recordings, animations, and voice-over narration to support learning materials.
• Optimize digital assets for online delivery, ensuring high-quality visuals and smooth user experience across devices.
• Stay up-to-date with trends in multimedia and digital content creation, recommending new formats and media types that can improve learner engagement and retention.

E-Learning Development for LMS

• Utilize e-learning authoring tools (e.g., Articulate Storyline, Adobe Captivate, Rise) to build interactive, multimedia-rich online courses tailored to LMS delivery.
• Collaborate with LMS administrators to upload, organize, and maintain course content within the LMS, ensuring courses are accessible and responsive on multiple devices.
• Test e-learning modules within the LMS for functionality, accessibility, and responsiveness, troubleshooting any issues that may arise.
• Use data analytics and user feedback from the LMS to assess learner engagement and identify opportunities for content improvement.
• Use best practice to align microlearning & social learning into the LMS to ensure retention and collaboration.

Evaluation and Continuous Improvement

• Edit and perform quality assurance (QA) on own work and others work.
• Implement user feedback, performance data, and other forms of evaluation to continuously improve the quality and effectiveness of learning materials.
• Regularly update e-learning content and graphic assets to keep them current, relevant, and aligned with the latest design and instructional best practices.
• Use analytics from the LMS to assess learner engagement, course completion rates, and other metrics, and make data-driven adjustments to content as needed.

Training Delivery 

• Conduct Training of Trainers (TOT) sessions to standardize content delivery.
• Facilitation Excellence: Deliver impactful and interactive training sessions that cater to diverse learning styles using interactive methodologies and blended learning techniques.
• Ensure training materials are accessible in the LMS after a physical/ online training is conducted to act as a reference point.

Team Management

• Ensure timely and accurate completion of the master training tracker & uploading of training reports within 48 hours of training of your team members.
• Ensure the weekly tracker is updated by your team members.
• Manage your team’s productivity and attendance.
• Conduct monthly KPI – one on one discussions with team members.

Requirements

Qualifications and Experience

• Diploma/Bachelor’s degree in Graphic Design, Instructional Design, Educational Technology, Multimedia Design, or a Human Resources/ L&D related field.
• Minimum of 2 year of experience in instructional design and graphic design, with a portfolio showcasing LMS content, graphic design, and multimedia projects is preferred.
• Certification in instructional design, graphic design, or e-learning development (e.g., ATD, AIGA, or similar) is a plus.
• Expertise in graphic design tools such as Adobe Creative Suite (Photoshop, Illustrator, InDesign ), Canva & Capcut, with a keen ability to create visually compelling layouts, compositions, and designs.
• Skilled in utilizing e-learning authoring tools, including Articulate Storyline, Adobe Captivate, and Articulate Rise, to design and deliver engaging, interactive digital learning content.

Competencies and Skills

Technical Competencies

• Instructional Design: Proficient in instructional design principles, adult learning theories, and models such as ADDIE or SAM to create effective learning content.
• Graphic Design: Expert in graphic design software (e.g., Adobe Creative Suite: Photoshop, Illustrator, InDesign, Capcut) with a strong eye for visual composition, layout, and color.
• E-Learning Authoring Tools: Skilled in using e-learning authoring tools like Articulate Storyline, Adobe Captivate, and Articulate Rise to create engaging, interactive content.
• LMS Proficiency: Familiarity with Learning Management Systems (e.g., Moodle, Canvas, Talent LMS or similar) to upload, organize, and manage learning content.
• Multimedia Production: Experience in creating multimedia elements, such as videos, animations, and interactive simulations, using tools like Capcut, Adobe After Effects, Camtasia, or other multimedia software.

Behavioral Competencies

• Creativity and Innovation: Ability to conceptualize visually appealing and effective learning experiences that capture and maintain learner attention.
• Attention to Detail: Strong attention to detail in graphic design, content accuracy, and quality control throughout the instructional design process.
• Project Management: Strong interpersonal skills with the ability to manage multiple projects, work collaboratively with SMEs, project stakeholders, and team members to ensure the success of a project.
• Communication: Strong verbal and written communication skills, with the ability to clearly present ideas and explain complex concepts.
• Learner-Centric Mindset: Empathy for diverse learners and a commitment to creating accessible and inclusive learning experiences.
• Quality Control: Ability to edit and perform quality assurance (QA) on your own work and others. The ability to handle multiple priorities in a very fluid and dynamic working environment.
• Continuous Learning: Commitment to personal growth and professional development, staying current with industry trends in both design and instructional technology.