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Cyber Incident Response and IT Security
- Continuously monitor the SIEM to identify and analyze potential security incidents and threats.
- Investigate security events escalated from the service desk or managed security service providers (MSSP), determining the root cause and implementing corrective actions.
- Run regular vulnerability scans using tools such as Qualys, and work with relevant teams to remediate identified vulnerabilities.
- Train the service desk on SecOps processes and procedures to ensure effective initial triage of security events.
- Compile and report on operational metrics to provide insights into the security posture and the effectiveness of security controls.
- Leverage a Security Information and Event Management (SIEM) system for advanced threat detection and response, utilize an IT service management (ITSM) platform for efficient ticket management, and employ a social media threat monitoring and protection tool.
- Research the latest in information technology security trends to keep up to date with the subject and use on the latest technology to protect information assets.
- Work with the team to develop a security plan for best standards and practices for the organization.
- Conduct frequent testing of simulated cyber-attacks to look for vulnerabilities in the systems and take care of these before an outside cyber-attack.
- Make recommendations to managers and senior executives about security advancements to best protect the organization.
- Help train junior colleagues in information security.
Key Working Relationships:
- Position Reports to: Manager – Security Operations
- Position directly supervises: NA
- Indirect Reporting: Director, Security Operations and Engineering Team
- Other Internal and/or external contacts:
- Internal: IT staff across regions, HQ and Nairobi iHub, Safety and Security Team
Job Requirements:
Education
- Bachelor’s degree or equivalent professional experience. Prefer degree concentration in: Computer Information Systems, Management Information Systems, Computer Science
Work Experience
- Min 2 years in IT security operations, 1 year in a global organization
