Agency Service Officer

Full time @Jubilee Insurance posted 6 days ago in Business and Finance
  • Post Date : May 8, 2026
  • Apply Before : May 22, 2026
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Job Detail

  • Career Level  Officer
  • Experience  1 Year
  • Qualifications  Degree Bachelor
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Job Description

  • Role Purpose

    The role holder will be responsible for providing comprehensive operational, administrative and servicing support to the agency distribution channel. The role ensures efficient onboarding, accurate data management, seamless commission processing, regulatory compliance and effective resolution of agent queries. The position plays a critical role in enhancing agent experience, improving operational efficiency and supporting the growth, productivity and retention of the agency force in line with the organization’s strategic objectives

    Academic Background & Relevant Qualifications

    • Bachelor’s degree in Business Administration, Insurance, Finance, or a related field
    • Professional insurance qualification (e.g., COP, IIK, ACII or equivalent) will be an added advantage
    • Proficiency in Microsoft Office Suite (especially Excel) and familiarity with insurance/agency management systems.
    • Minimum of 1–2 years’ experience in insurance operations, agency administration, or financial services
    • Prior experience supporting agency or distribution channels will be a strong advantage
    • Experience in commission processing, data management, or customer/agent servicing roles
    • Exposure to regulatory requirements within the insurance industry is preferred
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