Sahl Relationship Manager, Gateway Branch
Full time @KCB Bank Kenya posted 3 weeks ago in Business and Finance Shortlist Email JobJob Detail
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Career Level Manager
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Experience 3 Years
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Industry Finance/Banking
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Qualifications Degree Bachelor
Job Description
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Key Responsibilities
- Managing and leading customer relations, both corporate and Retail.
- Shari’ah-compliant product sales and cross-selling of other basket products as per targets
- Liaison with Relationship teams and the retail branch network to grow the business
- Risk Management to mitigate losses, e.g., fraud and revenue leakages.
- Training and development of branch staff
- Proper Documentation and administration of Shari’ah-compliant portfolios
- Managing PAR as per set targets.
- Responsible for leadership, management, growth, and maintenance of the SAHL book
- Maintain and grow the existing SAHL customers through enhanced relationships
- Achieve the set targets in terms of numbers and values for both liabilities and assets
- Monitor and manage SAHL customer complaints, constantly review service delivery standards, and position staff in a way that ensures maintenance of the highest service standards
Qualifications
- Bachelor’s degree.
- Islamic Banking Certification is an added advantage.
- 3 years’ general work experience
- 2 years’ experience in Banking Operations
- 2 years Sharia banking experience
- 2 years’ experience in Credit
- 2 years’ experience in Sales & Relationships