Senior Relationship Manager, Business Banking
Full time @Standard Chartered Bank Kenya posted 5 days ago in Business and Finance Shortlist Email JobJob Detail
-
Career Level Manager
-
Experience 7 Years
-
Industry Finance/Banking
-
Qualifications Degree Bachelor
Job Description
Key Responsibilities
- The role holder will be responsible for establishing and maintaining strong Business banking client relationships that translate into sustainable revenue, portfolio growth, and risk-adjusted returns for the bank through acquisition, retention, and deepening of business banking relationships.
The growth and performance metrics measured include:
- Grow the number of active business banking clients and deepen share of wallet across the portfolio.
- Increase wealth product penetration per client by identifying cross-sell opportunities across core business banking solutions.
- Deliver revenue growth while maintaining portfolio quality, disciplined credit standards, and strong risk-adjusted returns.
- Adhere to the bank’s operational risk, compliance, and credit governance processes.
- Provide outstanding client experience through responsive service, informed advice, and proactive portfolio management.
- Build and manage a robust client pipeline, follow up leads, structure opportunities, complete call reports, and convert business efficiently.
- Develop long-term relationships with business owners and decision-makers by understanding their funding, transaction banking, expansion, and risk management needs, and by delivering appropriate solutions.
- Keep abreast of market trends, sector developments, and product capabilities to identify opportunities and provide relevant insights to business banking clients.
- Partner closely with the Wealth team to originate, convert, and grow business-owner opportunities across wealth products, with a focus on driving referrals, increasing wallet share, and unlocking succession planning and family business continuity opportunities.
Skills and Experience
- Strong knowledge and experience in wealth management, commercial, or business banking.
- Strong relationship management and business development skills with business owners, promoters, and key decision-makers.
- Good understanding of wealth products, cash management, and working capital solutions.
- Strong market awareness, commercial acumen, and ability to identify sector-specific opportunities and risks.
- Ability to work in a flexible and agile way in a fast-paced, performance-driven environment.
- Preference for candidates with investment banking experience, particularly in structuring, advisory, capital raising, or complex deal execution.
- Ability to operate effectively in an international environment and collaborate across product and coverage teams.
- Maintain a high standard of personal conduct and consistently demonstrates the bank’s valued behaviours.
- Proven track record in originating, managing, and growing business banking client relationships.
- Strong commercial instinct with the ability to identify client needs and translate them into relevant banking and wealth solutions.
- Strong relationship management experience with the ability to identify wealth management opportunities for business owners, including succession planning, family business continuity, and intergenerational wealth conversations, will be highly valued.
- Minimum 7 years of experience in wealth management serving corporate clients and family businesses, with strong capability in advisory, relationship management, and identifying holistic wealth solutions.
- Ability to balance revenue delivery, compliance discipline, and strong client experience.
- Confident communicator with the credibility to engage business owners, senior decision-makers, and internal stakeholders effectively.
Qualifications
- Relevant degree in Business, Finance, Economics, Banking, or a related field.
- Professional qualifications in banking, credit, corporate finance, or treasury would be an added advantage
Motivations
- Building trusted, long-term client relationships
- Solving complex financial and business problems
- Driving portfolio growth, revenue, and client activity
- Structuring solutions across wealth, trade, cash management, and FX
- Balancing client needs with responsible risk management
- Seeing tangible outcomes such as deal conversion, client retention, and business expansion

