Sales Team Leader Full Time NEW

Key Responsibilities

• Turnover growth through gross sales, jobbing revenue & products, better than budget including the launch of new innovations and Innovation sales targets.
• Effective management thereby ensuring the development and retention of quality sales colleagues. Inspirational Leadership
• Be hands-on, ensuring that infield training with all sales colleagues is being implemented on a regular basis to build more effective communication, enabling easy identification of training requirements, needs and shortfalls in the sales colleagues’ abilities. Under 6 months – once a week infield assessments to be conducted, over 6 months – twice a month infield assessments to be conducted and 1year plus – monthly assessments to be conducted infield.
• Accurately identify appropriate action plans to ensure development of all colleagues.
• Ensure that correct planning takes place so that full territory management is achieved to obtain the best results.
• Conduct Weekly 1on1 meetings with all sales colleagues to understand development requirements.
• Analyse measurements to identify individual performance ratios. Use the individual ratios to identify and agree individual training and development needs.
• Using excellent coaching skills ensures sales colleagues are developed, mentored and developed.
• Using individual performance ratios, agree to targets and objectives with all reports.
• Manage activity by identifying areas for training and support through measurement and observation, through infield assessments.
• Ensure appropriate training is delivered, reviewed and implemented.
• Ensure accurate management measurement and management of all key activities, ie. customer contact, planning, calls, quotes, sales and value.
• Assist and be responsible (with the SC’s) for all 1st yr terminations, ensuring 24hr response rate and full and accurate feedback to the business
• Drive “unpaid since inception” list and assist with financial queries
• Manage the vehicle fleet ensuring all vehicles are safe and clean at all times – monitoring service
• Ensuring all company H&S regulations are adhered to at all times and the “everyone goes home safe” campaign is reinforced continuously
• Monthly meetings with the regional sales manager, to identify and prepare action plans to effectively address all under performance in the team.
• Set a strong example for all sales colleagues in areas of personal character, commitment, organizational and selling skills and work habits.
• Schedule regular effective sales meetings with all sales colleagues to effectively communicate information.
• Schedule regular weekly training sessions with all sales colleagues, incorporating product knowledge and Sales methodology.
• Effective preparation of all sales colleagues for annual sales performance assessments, to ensure a high standard is achieved and maintained.
• Weekly meetings with the branch manager, with feedback sessions on each individual sales colleague to ensure that areas of improvement are identified correctly, pipeline information is discussed and assessed.
• Weekly forecast meetings are held with branch managers to ensure the quality of pipeline and forecasting information. Accurate sales forecasting through proper understanding of DSP/SOLO and the pipeline document.
• Drive cross divisional leads
• Hold monthly branch sales and service meetings where excellence is recognised and celebrated.
• Hold regular quarterly sales and service meetings to recognise excellence across all divisions.
• Conducting regular quarterly performance reviews with Sales colleagues to monitor development and career path.
• Analyse service delivery in constructive communications with Branch Managers.
• Assist sales colleagues with preparation of proposals and presentations to board level.
• Initiate and coordinate development of action plans to penetrate new markets.
• Ensure that follow up is completed and effective communication with service takes place.
• Ensure that effective recruitment and selection is achieved by complying with best practice and the divisional sales recruitment policy.
• Invest energy and motivation of staff and create a “customer service” culture.
• Drive all divisional and national reward and recognition schemes.
• Develop effective communication between the functional management team.
• Be aware and report any significant changes and competitor activity.

Requirements:

• Key requirements
• A diploma or degree qualification in any business course
• A good grasp of the Company’s products and services
• Proven experience as a Sales Team lead
• Strong orientation/connection with the values of service, relationships and teamwork and Customer!
• Ensure delivery of excellent sales results, goals and initiatives and excellent customer service.
• Negotiation skills
• Coaching skills
• Client service orientation
• High energy level / self motivated /
• Teamplayer / collaborative / initiative / innovative / persuasive
• High integrity / disciplined / structured / determined / tenacious
• Inspirational
• Well developed communication skills (written / verbal / non-verbal)
• Ability to form high level customer relationships
• Planning and organizing / work management
• Computer literacy -( MS word, Google, Excel and Internet)
• Numeric and Presentation skills