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Job Responsibilities:
- Build and customize Slack and other collaboration workspaces
- Identify the gaps between current and desired end-states of Slack and plan solutions
- Improve collaboration and SaaS integrations to ensure consistent performance of the app
- Support and escalate points for technical issues and resolve Slack escalation queues
- Assist with delivery management processes and enforcement
- Offer trainings of all Slack, custom Slack apps, workflow, and other digital workplace tools
Job Requirements:
- Bachelor’s/Master’s degree in Engineering, Computer Science (or equivalent experience)
- Minimum of 5+ years of relevant experience with SaaS and Slack
- Knowledge of digital workplace tools, specifically Slack Admin, Slack Workflows, Slack Forms, Slack APPs and APIs
- Strong grasp of Python and AWS
- Expertise in configuration and integration using tools like PowerShell, JavaScript, Postman, etc.
- Proficiency with web services/RESTful APIs
- Strongholds on databases, including knowledge of SQL and NoSQL models
