Tour Leader Full Time

Every day will be different, but every day you will:  

• Lead groups through breathtaking landscapes, from safaris to remote villages, sharing the unique stories and cultures of East Africa with our travellers.
• Provide exceptional customer service, whether it’s assisting with travel logistics, ensuring the safety of the group, or managing unexpected situations like lost passports or medical needs.
• Execute tours within budget, following the itinerary, and handling your administrative duties with care and precision.
• Create unforgettable experiences by facilitating cultural exchanges, from visiting local villages to arranging meals with local families, all while showcasing the beauty and vibrancy of East Africa.
• Demonstrate a deep commitment to Intrepid’s Responsible Travel philosophy, ensuring sustainability and respect for the environment and local cultures.

To be considered you must have:  

• A passion for travel and belief in Intrepid Group’s responsible travel philosophy.
• Outstanding communication skills in English and Swahili (additional foreign languages proficiency is highly valued!).
• Proven experience in customer service with the ability to build meaningful connections with diverse groups.
• 1+ years of experience in the travel industry. Driver guide experience highly desired.
• Experience working with groups in outdoor environments, preferably in Africa or other adventure-based destinations.
• A diploma in tour guiding and operations (or similar)
• Experience in budgeting and handling large sums of money.
• The physical fitness and mental resilience to handle long days, challenging conditions, and being away from home for extended periods.
• A sense of humour and the ability to inspire others through your love of travel!