Senior Specialist Professional Import/Export Operations-Mandarin Speaking

Full time @DHL in Business and Finance
  • Apply Before : July 17, 2025
  • 0 Application(s)
  • View(s) 4
Email Job

Job Detail

  • Job ID 5939
  • Experience  5 Years
  • Qualifications  Degree Bachelor
Bottom Promo

Job Description

In this Senior Specialist Professional Import/Export Operations-Mandarin Speaking position

  • Executes procedures in the administration of the Import/Export process from end to end and manage large projects/ processes with limited oversight from manager.
  • Establish and maintain relationships with existing customers.
  • Handle customer complaints and enquiries.
  • Provide high levels of customer service with a sense of urgency.
  • Support departmental head with the implementation of new/change of systems.
  • Build and maintain relationships with respective service providers.
  • Arrange for the movement of shipment from Pick up at customer to Delivery at airlines.
  • Book with carrier/Update CW1 remarks with booking info.
  • Complete import/export documents.
  • Complete the KPIs for Import/Export shipments.
  • Quality check documentation before lodging to airline and shipping lines.
  • Bill and close the shipment in CW1 Post flight/Customer messaging.
  • Uplift confirmations to customers.
  • Uploading of shipping documents into the applicable system.
  • Submitting shipment files to entry division for customs clearance.
  • Prepares files for entries
  • Monitoring and following up on shipments until delivery.
  • Support other team members by supervising operations and provide backup for absence/ peaks in operational activities.
  • Identify and propose opportunities to grow business with and retain existing customer base, and support development and execution of customer business plan

Now, here is what we need from you!

  • Knowledge of the Import/Export procedures in a freight forwarding environment.
  • Mandarin Speaking.
  • Good Negotiation and communication skills.
  • High result orientation.
  • Customs regulation knowledge.
  • Able to work timely with high accuracy.
  • Microsoft Excel and Word knowledge.
  • 3-5 years related experience.
  • Must have a matric.
  • Preferred Cargo wise experience
Bottom Promo

Other jobs you may like

 
Required 'Candidate' login to applying this job. Click here to logout And try again
 
 
 
 

Apply for this Job

  • Drop a resume file or click to upload.
    To upload file size is (Max 5Mb) and allowed file types are (.doc, .docx, .pdf)
    or
    Upload Resume
  • Upload Cover Letter

    To upload file size is (Max 1Mb) and allowed file types are (.doc, .docx, .pdf)

  • By clicking checkbox, you agree to our Terms and Conditions and Privacy Policy

 

Answers

 

Job Alerts

 

Account Activation

Before you can login, you must activate your account with the code sent to your email address. If you did not receive this email, please check your junk/spam folder. Click here to resend the activation email. If you entered an incorrect email address, you will need to re-register with the correct email address.