|Branch Manager 1. JOB INFORMATION|
|Branch Manager||Network Management||Network Management||Administration|
|Reports to:||Work station:|
|Network Manager||Nairobi, Ngong Road Branch|
|Direct Reports:||Indirect Reports:|
|a) Service Manager) Parts Supervisor) Sales Supervisor||d) Service reception Supervisor) Service Advisor) Workshop Supervisor) Quality Controller) Technicians) Driver/ Caretaker) Cashiers) Sales Executives) Warehouse Assistant) Parts Sales Representatives) Service Administrator|
|2. JOB PURPOSE|
|This position is responsible for the development and implementation of the branch strategy in order to support the achievement of the Toyota Kenya brands targets (Parts, Sales, Service) of the branch. This includes the coordination of branch operations, as well as team management.|
|3. MAIN RESPONSIBILITIES OF THE JOB|
|Managerial/Supervisory Responsibilities) Develop and implement the branch strategy to support the achievement of the Toyota Kenya Strategy on increased profitability and market share for all the TKEN brands;b) Supervise the sales, parts, and service team in the branch to ensure the team is motivated and highly performing) Oversee effective management and control of financial expenditure at the branch level for enhanced branch profitability) Implement effective systems that facilitate communication and employee participation to ensure employee retention and satisfaction. ) Manage and monitor branch capacity in terms of human resources to ensure the branch operations are fully supported
Operational Responsibilities) Identify business opportunities for the branch within the region to increase the TKEN market share for all the brands assigned) Monitor compliance with statutory and manufacture requirements with the support of the respective brands, to ensure minimal risk exposure to TKEN due to non-compliance) Network with key stakeholders within the community to promote branch services and identify business opportunities.
|c) Leadership and management-ability to lead teams, mentor and coach staff to goal definition and achievements) Performance Management and team building) Decision making –ability to make strategic decisions in a timely and effective manner and to be accountable for decision making within departmental and role allocation and advise departments on major financial implications and critical decisions required) Professionalism –maintains a professional approach based on ethics and TKEN values) Integrity and honesty and ethics- ensure ethical practices and integrity and ensures TKEN is not put at reputational risk) Building consensus and influencing-ability to influence various players across all TKEN departments) Communication Skills) Customer orientation is customer-focused striking a solid balance between external and internal customer orientation) Resilience –can withstand strategic and operational challenges and maintain momentum) Emotional Intelligence-manages emotions in a mature and composed manner as expected of a leader.
Do you meet the requirements? kindly forward your application enclosing a detailed word version of your curriculum vitae together with a cover letter by 16th April 2021 through the link below: