KEY RESPONSIBILITIES

• Ensure that Card Suspense Accounts and settlements are done within the stipulated timelines.
• Manage chargebacks, merchant payments, cardholder payments, and exceptions.
• Monitor the aging balances to ensure timely exception management within defined TATs, resolution as per bank processes, clearance, and full compliance with policies and regulatory standards.
• Responsible for the management of intercompany card accounts (KCB Group), the Nostros -that is, for the group, international card schemes and local switches.
• Manage card operations-related projects to keep up with changes in card business and regulatory changes for KCB Kenya and the Group.
• Provide detailed analysis (MIS) and commentary of suspense and compliance reports, including root cause identification and corrective actions.
• Provide leadership, coaching, and stakeholder engagement to drive team performance and alignment with business and operational goals.

Academic & Professional

• Education     Bachelor’s Degree    Any    RQ
• Professional Qualifications    CPA Part 2    RQ
• Master’s Degree    Business Related    AA

 Experience

• Total Minimum No of Years of Experience Required    4 Years

Detail    Minimum No of Years    Need Type[1]

• Banking Operations    4    ES
• Reconciliation/ Management of suspense Accounts    4    ES
• Card Business/ Card Operations    2    ES
• Audit & Risk Awareness    3    DE
• Data Analysis & Presentation of Management Reports    3    ES
• People Management    4    ES
• Stakeholder Management    4    ES

Responsibilities will include:

• Market Research – Conduct continuous research on: target industries, growth sectors, economic trends, investment flows, manufacturing expansion, logistics growth, retail expansion, data centres, FMCG, pharmaceutical companies, regional investment policies, SEZ developments, infrastructure investments.
• Company Intelligence- Develop comprehensive company profiles including revenue, ownership, geographic footprint, existing facilities, planned expansions, financial strength, etc.
• Lead Generation- Generate qualified opportunities through building databases.
• Industry Intelligence- Prepare: Monthly Industry Reports, Market Opportunity Reports, Sector Analysis, Competitor Analysis, Country Investment Briefs, Client Demand Reports, Client Profiles.
• Sales Support- Support by: preparing prospect briefs, providing benchmark data, supporting financial modelling, providing SEZ intelligence, researching comparable transactions, supporting proposal preparation, preparing client meeting briefs.
• Market Intelligence Database- Maintain databases covering the leading industry players and stakeholders
• Event Participation- Represent the company at investment forums, trade missions, industry conferences.
• Produce Monthly Industry Intelligence Report, Weekly Market Updates, Target Company Database, Decision Maker Database, Country Opportunity Reports, Competitor Analysis, Sector Deep-Dive Reports, Transaction Tracker, Market Opportunity Maps.
• Decision Maker Mapping.

Requirements

Skills and experience:

• Bachelor’s degree in Business, Economics, Financial Analysis, Mathematics, Physics, Real Estate, Engineering, Urban Planning, or a related field.
• 4–7 years in market research, business intelligence, strategy consulting, corporate finance or commercial real estate research.
• Strong financial modelling experience (Excel or modelling software).
• Experience in B2B market analysis and investment research.
• Knowledge of industrial and commercial property markets across Africa is highly desirable.

Personal characteristics:

• Exceptional work ethic.
• Strong analytical and critical thinking. Commercial awareness. Curiosity and investigative mindset.
• Strong written and verbal communication skills, proven ability to present information clearly in a report or presentation to senior management.
• Good understanding of and ability to apply basic concepts in finance and economics.
• Excellent attention to detail.
• Mature, energetic, pragmatic and flexible approach, good commercial judgment.

Key Responsibilities:

Accounts Payable Function

• Monitor the EARO invoices mail box and process invoices on provision
• Review pending purchase orders on a quarterly basis.
• Prepare monthly creditor reconciliations and liaise with vendors to ensure prompt clearance or resolution of pending or disputed items.
• Liaise with the Finance Officer to clear outstanding items in the Bank Reconciliation

Cash/Advance Settlement Management

• Process cash requests according to policy, processes and agreed turnaround times while coordinating with the onsite bank teller to reconcile uncollected amounts.
• Account Allocation of Balance Sheet A/C relating to Advances for proper Aging
• Manage the corporate credit card process by booking expenses in expense reporting systems and general ledger reconciliation

Inter-office payment settlement system operations

• Perform account Allocation and reconciliation of balance sheet accounts as may be required

Document Management and Archiving

• Keep records of documents filed or removed using a tracking tool
• Ensure correct filing, legibility, and proper condition of financial documents
• Find and retrieve information from files in response to requests from authorized internal and external users (Auditors, Government agencies)

Budgeting, Reporting and Analysis

• Participate in budgeting for operational costs.
• Participate in FFR review meetings within Finance.
• Prepare financial analysis as may be assigned by the supervisor.

Administrative Roles

• Support in Events and facilities management
• Any other administrative roles as may be assigned from time to time
• Participate in some finance review meetings and any other learning duties as may be assigned by the supervisor.

Knowledge, Skills and Experience

• A degree in Accounting, Business Administration, or the equivalent of the professional qualification in accounting, with at least knowledge at CPA or ACCA level 2
• Good communication and writing skills in English
• Excellent interpersonal skills and ability to work with minimum supervision
• Computer literate (MS Word & Excel and other accounting software
• Capabilities – Christ-centred life and work, personal integrity and trustworthiness, humanitarian diplomacy.

Position Summary

• Reporting to the Workshop Manager, the Assistant Workshop Manager will be responsible for supporting workshop operations by assisting in staff management, safety compliance, equipment maintenance, procurement coordination, stock control, quality inspections, customer service, and general workshop administration.
• The successful candidate will ensure that workshop activities are completed on time, to standard, and in full compliance with standard operating procedures.

Key Duties & Responsibilities

Workshop Operations & Strategic Planning

• Support the Workshop Manager in aligning daily workshop activities with company goals, KPIs, operational standards, and management expectations.

Staff Supervision & Training

• Train and guide staff on workshop procedures, technical work methods, SOPs, use of templates, good workshop practices, and performance expectations.

Human Resource Support

• Support recruitment, induction, attendance monitoring, duty rosters, leave planning, performance evaluation, training coordination, disciplinary processes, and separation procedures in liaison with HR.

Health, Safety & Compliance

• Assist in implementing EHS requirements, coordinating health and safety committee meetings, facilitating audits, preparing hazard evaluation reports, supporting permits, and ensuring safe work practices.

Workshop Assets & Equipment Management

• Oversee allocation, use, servicing, repair, and documentation of workshop assets, PPE, tools, appliances, vehicles, and related equipment.

Procurement & Stock Control

• Support procurement planning, stock replenishment, minimum and maximum stock level monitoring, supplier engagement, store layouts, GRNs, issue notes, RTS, STNs, and stock movement documentation.

Office Administration & Records Management

• Ensure proper filing, document archiving, internal communication, records control, stationery management, document distribution, and compliance with administrative procedures.

Workshop Security & Quality Control

• Monitor visitor access, staff movement, workshop keys, stamps, used spare parts disposal, client asset handovers, internal inspections, and workshop security procedures.

Customer Service & Client Asset Administration

• Support preparation of BOQs and estimates, job cards, worksheets, insurance documentation, task closure tickets, asset labelling, client asset inspections, and repair action plans.

Housekeeping & Facility Standards

• Ensure cleanliness, order, waste segregation, PPE washing, yard cleanliness, engine room cleaning, service bay organization, and safe working conditions across workshop areas.

Qualifications & Experience

• Degree in Electrical Engineering or a related field.
• Minimum 5 years’ experience managing a large and busy automotive workshop.
• Good understanding of workplace safety, fire marshal requirements, first aid, and site safety.
• Proficiency in Microsoft Office Suite.
• Experience in workshop administration, procurement, stock control, staff supervision, and operational reporting.
• Flexibility to work in Nairobi, Kisumu, Mombasa, or any other part of Kenya.

Key Skills & Competencies

• Strong leadership skills with hands-on capability and management style.
• Strong supervisory skills and technical competence with the ability to train others.
• Good communication and interpersonal skills.
• Strong analytical and report writing skills.
• Ability to work under pressure in a busy workshop environment.
• Team-oriented, proactive, creative, and forward-thinking approach.
• High level of personal and professional integrity.
• Strong planning, coordination, problem-solving, and operational follow-up skills.

About the Role

The Manager, Business Performance & Analytics is responsible for enabling the Company’s analytics, business intelligence, and credit risk functions through the design, development, and operationalization of enterprise-grade data products, analytics platforms, and data infrastructure.The role bridges data engineering, analytics enablement, and software engineering — ensuring that credit scoring systems, performance dashboards, and analytical platforms are delivered through secure, scalable, and well-governed data solutions.

This role is therefore critical in ensuring the bank maintains a robust data backbone, fosters cross-functional collaboration, and continuously evolves its analytics capabilities to meet regulatory, commercial, and customer demands.

Key Accountabilities

Data Products & Back-End Development

• Lead the design and development of data services that power analytics platforms, credit scoring engines, and business decision systems.
• Build and maintain RESTful APIs to serve curated data, analytical outputs, and scoring results to internal and external consumers.
• Oversee integration of analytics back-end services with data warehouses, data lakes, and third-party systems.
• Enforce high standards of code quality, testing, documentation, and deployment automation across the team.
• Ensure best practices in application security, authentication, authorisation, logging, and monitoring are consistently applied.

Data & Analytics Enablement

• Partner with data engineers and analysts to productionise data pipelines, feature stores, and analytics workloads.
• Provide reliable back-end infrastructure to enable analytics and credit risk teams across key functions:
  • Credit scoring and limit management
  • Portfolio analytics and performance reporting
  • Regulatory and compliance reporting
• Ensure all data exposed through APIs and platforms aligns with agreed data definitions, governance standards, and quality controls.

Team Leadership & Capability Development

• Lead, mentor, and manage back-end developers, data engineers, and analytics engineers, setting clear objectives and supporting career growth.
• Foster a culture of ownership, engineering excellence, continuous improvement, and collaborative delivery.
• Conduct regular performance reviews and support skill progression plans across the team.
• Allocate resources across projects to ensure optimal workload balance and timely, high-quality delivery.

KPI Tracking & Performance Management

• Define, monitor, and report on team and platform KPIs, including:
  • System availability and response times
  • Data pipeline reliability and data quality metrics
  • Delivery timelines and backlog health
  • Adoption and usage of analytics services
• Establish dashboards and regular performance reviews to drive transparency, accountability, and continuous improvement.
• Use KPI insights to inform process improvements, resource prioritisation, and investment decisions.

Stakeholder & Cross-Functional Collaboration

• Work closely with Risk, Credit, Finance, Retail, Commercial, Technology, and Operations teams to translate business needs into technical solutions.
• Communicate complex technical concepts clearly and concisely to non-technical stakeholders and senior leadership.
• Support vendor engagement and ensure external solutions align with internal architecture and governance frameworks.

Governance, Risk & Compliance

• Ensure all back-end and data solutions comply with data privacy, security, and applicable regulatory requirements.
• Maintain auditability and traceability for analytics outputs, with particular rigour for credit scoring and decisioning systems.
• Contribute to enterprise data governance, architecture standards, and technology best practices.

Principal outputs for this role

• Productionised data products and feature stores that enable reliable, real-time analytics workloads.
• Performance dashboards and KPI frameworks tracking system health, pipeline reliability, and team delivery.
• Well-documented, tested, and deployment-ready code meeting engineering excellence standards.
• Audit-ready analytics outputs with full traceability for credit scoring and regulatory reporting.
• A high-performing, well-developed analytics engineering team with clear objectives and growth pathways.

Qualifications

• Bachelor’s degree in Data Science, Actuarial Science, Statistics, Mathematics, Computer Science, Business Analytics, or a related field (required).
• Master’s degree or postgraduate qualification in a relevant discipline is an added advantage.
• 5–8 years of progressive experience in data analytics, data engineering, or back-end software engineering.
• Experience in overseeing cross-functional teams.
• Proven track record of building and operationalising data systems and back-end platforms in enterprise or regulated environments.
• Demonstrated experience in delivering dashboards, automated pipelines, and predictive or scoring models in a commercial setting.
• Experience supporting analytics platforms, credit scoring, or decisioning systems within financial services is a strong advantage.
• Solid understanding of data governance, data warehousing, and regulatory compliance in the banking or financial sector.

Competencies

Technical Competencies

• Knowledge of KPI tracking methodologies, reporting automation, and visualisation best practices.
• Data Platforms: Strong command of SQL; experience with data warehouses, data lakes, and analytics data modelling.
• BI & Visualisation: Proficiency in Power BI, Tableau, or equivalent tools for executive-facing dashboards and self-service analytics.
• Cloud Platforms: Hands-on experience with cloud-based environments (AWS, Azure, or Google Cloud).
• Big Data & Pipelines: Familiarity with Apache Spark, Kafka, or Hadoop for large-scale data processing.
• DevOps & Quality: Experience with CI/CD pipelines, version control (Git), testing frameworks, and monitoring tools.
• Machine Learning: Working knowledge of ML model deployment, feature engineering, and model monitoring in production.
• Back-End Development: Proficiency in Python (Django/FastAPI), RESTful API design, authentication and authorisation patterns.

General Competencies

• Analytical Thinking: Ability to break down complex datasets and derive clear, actionable conclusions.
• Attention to Detail: High standards for data accuracy, consistency, and reporting integrity.
• Communication & Influence: Skilled at presenting complex findings to non-technical audiences in plain, persuasive language.
• Collaboration: Comfortable engaging across teams and business units to gather requirements and deliver solutions.
• Commercial Awareness: Strong understanding of banking products, customer behaviour, and business performance drivers.
• Adaptability: Able to manage multiple priorities and respond effectively to shifting business needs and technologies.
• Integrity & Compliance: Committed to data ethics, customer privacy, and adherence to regulatory standards.

Tasks & Responsibilities

Finance System administration and governance

• Acts as the finance functional focal point for UniField, WeFin, and related finance tools.
• Maintains system configurations, master data, user access, and finance-related settings.
• Monitors system performance, data quality, and compliance with MSF standards.
• Represents MSF Ubuntu in relevant UniField and WeFin platforms and coordinates enhancement requests, testing, and issue resolution.
• Provides recommendations on the effective use and optimization of finance systems.

Functional Support & Solution Design

• Provides functional support to users and troubleshoot systems and process-related issues.
• Analyzes root causes and coordinates resolution with IT, system referents, and external support teams.
• Gathers business requirements and translates them into practical system solutions.
• Supports user acceptance testing, system releases, upgrades, and new functionality implementation.
• Ensures effective integration and data flows between finance tools and related systems.

Process improvement and Workflow management

• Maps, documents, and improves finance processes and workflows across MSF Ubuntu.
• Develops standardized and scalable ways of working supported by finance systems.
• Ensures alignment between business processes, policies, controls, and system configurations.
• Identifies opportunities for process optimization, automation, and harmonization across Country Programs.
• Supports change management and adoption of new processes and system functionalities.

Deployment, training, and capacity building

• Supports the deployment, rollout, and expansion of finance tools within Country Programs.
• Designs and delivers face-to-face, virtual, and on-the-job training for finance system users.
• Coaches and supports key users to strengthen local ownership and expertise.
• Assesses training needs and develops learning plans to improve user competency.
• Promotes knowledge sharing and best practices across MSF Ubuntu.

Documentation and Knowledge management

• Develops and maintains procedures, guidelines, training materials, and user documentation.
• Ensures documentation remains current, practical, accessible, and aligned with system and process changes.
• Contributes to the development of knowledge resources and e-learning materials.
• Maintains accurate records of deployments, training activities, and key system changes.

Coordination & Reporting

• Collaborates closely with Finance, HR, Supply, IT, Country Programs, and intersection platform stakeholders.
• Provides regular reporting and recommendations to the Head of Finance Operations.
• Prepares deployment, training, and support reports and follow up on agreed action plans

Qualifications

Education

• A degree in Finance, Accounting, Information Systems, Business Administration, or a related field.

Experience

• Minimum 5 years of experience working with finance ERP systems in a support, administration, implementation, or optimization role.
• Experience with international NGOs or complex multi-country organizations. Experience with MSF is an asset.
• Proven experience in functional support of ERP systems and finance applications. Experience with UniField and/or WeFin is a strong asset.
• Experience in business process analysis, workflow design, and process improvement.
• Experience delivering training, coaching, and capacity-building initiatives.

Competencies

Technical competencies

• Strong knowledge of finance ERP systems, configuration, master data management, and user support.
• Solid understanding of system integrations, data flows, and interfaces between Finance, HR, Supply, and related systems.
• Knowledge of system implementation lifecycles, UAT, release management, and post-go-live support.
• Strong analytical and problem-solving skills.
• Advanced proficiency in Microsoft Excel and good knowledge of Word, PowerPoint, and Power BI.
• Ability to translate complex systems and finance concepts into clear, user-friendly guidance and solutions.

Behavioral/Core Competencies

• Ability to work collaboratively in a multicultural environment.
• Capacity to work independently with limited supervision.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Strong organizational and planning skills.
• Flexibility, adaptability, and willingness to travel to field locations.

Languages

• Working proficiency in English is mandatory (incl. delivering training/webinar in English).
• Knowledge of French is a strong asset.
• Additional languages are an advantage.

Conditions and Benefits:

• The role requires regular travel to countries of operation and MSF Ubuntu hubs.
• Travel at short notice may be required during emergencies, assessments or critical incidents.
• The post-holder may be required to work extended or irregular hours during crises.
• The role requires high levels of discretion, resilience, political judgement and emotional intelligence.
• The position will operate in a growing Operational Directorate and will require adaptability as MSF Ubuntu’s structures, systems and portfolio evolve.
• Job Location: The position will be based in either MSF Eastern Africa office in Nairobi (Kenya), or Johannesburg (South Africa).
• Contract: 2-year renewable, full-time contract.
• Start date: As Soon As Possible.

If based in Nairobi, the benefits below shall apply:

• Salary: An annual salary of EUR 27,145 at HQ Grade 8 based on a full-time appointment with an annual increment of 2% every year up to a maximum of 10 years.
• Work-life balance financial benefit:; ranging between EUR 620 to 1,159/month based on individual & administrative status. This amount may be used to cover accommodation and utilities, transportation, etc.

Other benefits include;

• Annual Leave: 25 days of annual leave per year.
• Other Holidays: sick leave, circumstantial leave, maternity leave (21 weeks), paternity leave (4 weeks), own affairs days off, etc.
• Employer Pension contribution: 10% of basic salary:
• International insurance for both medical and disability**.**
• Relocation support; based on MSF EA terms/conditions.
• Work-life balance: Daily flexi-hours and 2 days working from home possible.
• School fees benefits: for eligible dependents, based on individual & administrative status.
• Diverse team composition:; Collaborate with a global network of talented professionals, bringing diverse perspectives and expertise from around the world.
• Career Development: MSF provides many learning resources (online learning resources, regular trainings – including language, peer-to-peer learning.
• Mobility: You will have opportunities to travel abroad for work, meetings, trainings and workshops, giving you a chance to experience different cultures and broaden your professional network.
• Annual home leave ticket: To be taken once every year for both staff and eligible dependents back to their home country for vacation. Only applicable to non-Kenyans and based on individual & administrative status.

About the Role

The Senior Backend Engineer is responsible for driving the end-to-end strategy, development, and delivery of high-performance, scalable backend services across the Group. The role holder will be responsible for designing, building, and maintaining backend services and integrations that power resilient automation solutions.

While the role is backend-heavy, the engineer is expected to be a versatile “T-Shaped” professional capable of doubling up as a Full Stack Engineer to support frontend feature integration and end-to-end prototyping when required. You will lead and mentor junior engineers while championing a high-performance, outcome-driven culture focused on technical excellence and commercial impact.

Key Accountabilities

Technical Development & Full Stack Versatility

• Design, develop, test, deploy, and maintain scalable backend services and APIs that power enterprise platforms.
• Write clean, efficient, and secure code for various backend components, services, and integrations.
• Lead the evolution of existing service applications and ensure seamless integration with internal and external partner ecosystems.
• Double up as a Full Stack Engineer when needed, providing support for frontend feature integration and end-to-end service prototyping.
• Architect and manage complex messaging/streaming systems using Kafka and RabbitMQ to ensure system fault tolerance and resilience.

DevSecOps & Engineering Excellence

• Champion engineering best practices, including DevSecOps and CI/CD, to ensure secure and frequent delivery.
• Work closely with the DevOps team to automate deployment pipelines, enhance infrastructure-as-code, and improve system reliability.
• Participate in code inspection, testing, and continuous refactoring efforts to maintain enterprise-grade quality.
• Ensure application performance, monitoring, and fault tolerance for all digital solutions.

Agile Delivery & Technical Leadership

• Drive Agile delivery across squads, ensuring timely and high-quality releases aligned to business outcomes.
• Provide clear technical direction, architectural guidance, and prioritization across multiple concurrent initiatives.
• Lead collaboration across business, technology, risk, and compliance stakeholders to ensure seamless execution from ideation to go-live.
• Conduct rigorous code reviews and provide mentorship to develop strong technical and commercial capabilities within the team.

Commercialization & Product Innovation

• Own the technical success of channel products, ensuring they are built for adoption, usage, and revenue generation.
• Work closely with Product Owners and Commercial Leads to leverage data and analytics for optimizing customer journeys.
• Ensure solutions address real customer pain points through human-centered design and Lean Startup principles.

Qualifications

• Bachelor’s degree in Computer Science, Software Engineering, IT, or a related field (Master’s degree preferred).
• Professional training or certification in Agile, Product Development, or relevant backend technologies would be an added advantage.
• 10+ years’ experience in banking, fintech, or digital financial services.

Competencies

• Backend Mastery: Deep expertise in building and maintaining highly scalable, resilient backend services and integrations.
• Full Stack Awareness: Demonstrated ability to work across the full stack, including frontend technologies and API integration patterns.
• Systems & Architecture: Solid experience with microservices architecture, service orchestration, and event-driven systems (Kafka/RabbitMQ).
• Engineering Tools: Proficiency in Java/Spring Boot, RESTful APIs, and cloud platforms (AWS/Azure). Understanding in .Net Core is a plus.
• Version Control: Proficient understanding of version control using Git.
• DevOps & Quality: Hands-on experience with CI/CD pipelines, DevSecOps practices, and automated testing tools (Jenkins, SonarQube, etc.).
• Leadership: Proven ability to lead cross-functional teams and influence technical decisions at a senior leadership level.

Tasks & Responsibilities

Administrative processes & support

• Collaborate with the Travel and Mobile Staff Deployment Team Leader to initiate and draft a travel and movement policy and ensure implementation on the same.
• Act as the reference point for all movement and travel -related issues for Eastern Africa Office.
• Act as the focal point for staff regarding non-Kenyan staff administration.
• Maintain proactive, effective communication, and good collaborations with the Regional Protocol office (RPO).
• Ensure accurate and updated information for deployment through the EAS travel tool, or local external service providers. Link with the MSF Sections and OC travel focal points for specific travel requirements.
• Initiate the processing and follow up of Work Permit/Passes/Cards for all Non- Kenyan employees based in EA office.
• Provide administrative support for any medical interventions in Nairobi and the region with the support of the Staff Health Officer and other colleagues involved.
• Respond to teams regarding potential incidences, validity of travel fares, and business trips.
• Review of local accommodation and hotel requirements with the support of the Finance/facilities to ensure specification of administrative needs is considered.
• Ensure clear communication regarding administrative requirements for travel (visas,) and together with Staff Health officer, vaccines and checkup.
• Coordinate preparation of administrative documents for work permits and follow up with the protocol/regional representative’s office.
• Give support in organizations of training and events including providing administrative papers such as introductory letters from employers required by any Embassy.
• Act as support for visas and administrative procedures for employees traveling to the programs.
• Create a network with embassies (as and when) that we mostly deal with and establish an updated contact list for the same.
• Support the proximity management initiatives by providing punctual information on Kenyan/other staff movements to facilitate meetings/briefings and follow up in collaboration with the career management.
• Assist in the organization of team events, meetings, and activities.
• Support Talent Management team in communication, administrative requirements for travel and movement (vaccination/health checks/briefings/other) and contact with program staff contracted and managed by the office.
• Provide input during review/update of People Services policies & procedures and disseminate relevant information to all staff where needed.
• Prepare handover documents and reports for follow up during absence.
• Ensure administrative work plans are updated and followed regularly with the supervisor.
• Support in the management of critical incidents as/when required

Management and Organization of Deployment Movements for all staff based at the EA Office

• Coordinate flight bookings and hotels for staff.
• Provide support and information regarding visas to the respective employees.
• Prepare and send travel documents.
• Coordinate proper filing of non-Kenyan documents for / work permit/passes/cards.
• Maintain and manage accurate data and information relate to all movements/ travels.
• Authorize travel expenses such as per diem forms for EA staff and visitors and flights.

Contract Management

• Provide on point briefing and debriefing of mobile staff to mobile staff and managers on contracting procedures, documentation requirements, timelines, and administrative processes
• Support onboarding and offboarding activities by coordinating travel, documentation, accommodation, and other administrative arrangements for mobile staff.
• Liaise with People and Culture, Finance and Services, operational centers, and partner sections to facilitate timely processing, approval, and implementation of contracts.
• Maintain up-to-date contract records, trackers, and monitoring tools, and proactively follow up on contract expiries and pending actions.
• Coordinate end-to-end administration of NCR mobile staff contracts and decentralized offices, including preparation, amendments, renewals, extensions, and closure of contracts.
• Legal documentation handling including work permits, social security registration, and NIE acquisition for international staff.

Other Responsibilities

• Integrate EDI & Safeguarding aspects in area of work responsibility, including policies and practices.
• Recognize, respond, and document any form of abuse or inappropriate behavior and alert the safeguarding unit of any suspected potential abuse.
• Proactively participate in the individual performance management process including objective setting, performance monitoring and performance evaluation.
• Recognize and reinforce strong performance in supervisees; identify and encourage improvement where needed; and ensure quality and timely performance management process is carried out for supervisees.

Qualifications

Education

• A Bachelor’s degree in Human Resource, Administration, Tourism, or an equivalent qualification from a recognized institution.
• Knowledge of MS Office Tools (PPT, Excel).
• Fluency in English is required, and knowledge of French and a third language is an added advantage.

Experience

• At least two (2) years’ experience in a similar job, preferable in the non-profit making sector.
• Experience in the touristic sector (travel agency, airline, coordination of events, visas and work permit management).
• Previous experience with MSF or other humanitarian NGOs is an added advantage.

Competencies

Technical Competencies

• Excellent IT Skills
• Web/internet navigation skills.

Behavioral/General Competencies

• Commitment to MSF’s Principles
• Cross-cultural Awareness
• Strategic Vision
• Results and Quality Orientation
• Service Orientation
• Planning and Organizing
• Initiative and Innovation
• High level of flexibility.
• Strong communication skills.
• Ethics: High ethical standards and a commitment to protecting the data of individuals and furthering MSF mandate

Languages

• Working proficiency in English is mandatory.
• Knowledge of French is a strong asset.
• Additional languages are an advantage.

Conditions and Benefits:

• Job Location: MSF Eastern Africa office in Nairobi (Kenya)
• Contract: Open-ended, Full-time, contract.
• Start date: ASAP.
• Salary: An annual salary of EUR 18,476 at HQ Grade 6 based on a full-time appointment with an annual increment of 2% every year up to a maximum of 10 years.
• Work-life balance financial benefit, ranging between EUR 247 and 295/month based on individual & administrative status. This amount may be used to cover accommodation and utilities, transportation, etc.
• Other benefits include: 25 days of annual leave, Employer Pension contribution, and medical insurance cover (staff and family) based on MSF EA terms/conditions.

• Bachelor of Laws (LLB) Degree
• Minimum of 3 years of legal experience in a large and dynamic Hospital/environment
• Must be an Advocate of the High Court of Kenya with a valid practising certificate
• Experience in making risk-based decisions in a complex environment with competing demands
• Demonstrate the ability to contextualize and synthesize broad organizational issues and objectives and evaluate regulatory and compliance risks

Role summary

• The driver will ensure that the vehicles are in good condition and well-serviced at all times with the required documentation. S/he will drive the school staff and other stakeholders within Nairobi and its environs. They driver is expected to maintain professionalism in the daily operations and interactions with all stakeholders.

Key Responsibilities:

• Safely transport staff, students and visitors for school activities and official duties.
• Support logistical arrangements for school events, trips and sports fixtures.
• Collect and deliver mail, documents and packages as required.
• Run administrative errands and make minor purchases when assigned.
• Pay utility bills and school-related charges as instructed.
• Conduct daily vehicle checks and report maintenance needs promptly.
• Maintain cleanliness and good condition of assigned vehicles.
• Keep accurate trip, mileage and fuel records.
• Follow all traffic laws, safety rules and school policies.

The requirements

Qualifications and Experience:

• Kenya Certificate of Secondary Education (KCSE) certificate.
• Valid Kenyan Driver’s License (Class D – D1/D2/D3) with PSV endorsement.
• A valid certificate of good conduct.
• Must have at least 3 years of driving experience.
• Driving experience in an educational set-up will be an added advantage.
• Certification in Defensive Driving or First Aid will be an added advantage
• A basic understanding of the mechanical aspects of vehicles will be an added advantage.